
Sometimes carriers will prematurely mark shipments as “delivered”, or need additional information from you to complete the delivery.

Lost package?įor issues with delivery or tracking, the easiest and fastest way to get a resolution is to reach out directly to the shipping company. Please note that USPS does take a few weeks for international transit and only tracks until it leaves the US, then it's in the hands of your local post office and customs and not trackable. If you want to see if your location is eligible for international shipping, enter your address in checkout. We do not ship every one of our products to every country. We ship many of our pieces to most countries worldwide. If your order is eligible for expedited shipping you’ll see the option as a “Shipping Method” at checkout. Please note that expedited shipping is not available for all orders or regions.

Expedited shipping takes 2-4 business days. Some orders (depending on order contents or your region) may be eligible for expedited shipping. Standard shipping typically takes between 2-9 days. Right now, we offer standard shipping for all orders. We do our best to estimate a delivery window based on production timing and standard shipping. If you’ve already completed a purchase, open your Order Confirmation email and click on the “View your order” button to see the status of each item in your order, along with an estimated delivery date. Here’s how, visit any product page and find the Estimated delivery date above the add to cart button: The best way to find out the expected delivery date of one of our pieces is to check on the individual product page to find it’s Shipping Estimate*. Offering such a large catalog of unique jewelry pieces means that our production times will vary for each item. Some of our pieces are ready to ship, while others are made to order or personalized, resulting in varied processing times. Production How long until my order is made and shipped out?
